Frequently Asked Questions

Everything you need to know about shopping with MASHBIR//365

What are the available shipping methods and delivery times?

We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.

What is your return policy?

You can return any unused item in its original packaging within 30 days of purchase. Simply visit our returns portal to generate a prepaid shipping label.

Which payment methods do you accept?

MASHBIR//365 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.

Are your products covered by a warranty?

Yes, all our products come with a standard 12-month manufacturer warranty against defects in materials or workmanship.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery windows vary by destination and are calculated at checkout.