Returns & Exchanges

At MASHBIR//365, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for most items. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Return

  Log into your MASHBIR//365 account, navigate to your order history, and select the items you wish to return to generate a return authorization number.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached, ensuring you include the printed return slip or authorization number inside the box.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.